There is no denying that finding a professional carpet and flooring company can be an overwhelming task. With so many different choices to select from, how can you be sure that you will choose a reliable contractor?
The good news is that you do not need to worry any longer. We have put together a guide for you that will ensure that you can find the best carpet and flooring stores near you. It is all about asking the right questions and making sure that you assess several different qualities that the company has. If you do this, you can be confident that you will find the best carpet and flooring stores in your area.
Continue reading to discover the different elements that you need to look at to find the best carpet and flooring business.
How long has the company been in business?
One of the first things that you will need to take a look at is the level of experience that is provided by the company in question. For every reliable flooring company, there is also going to be a company that is not run properly and will barely last months in the industry. While all businesses need to start somewhere, you cannot afford to be someone’s experiment when it comes to a service like flooring. This is even though they will probably try to tempt you with a fantastic offer! That’s why it is a good idea to look for a company that has been in business for at least five years. This is because if a small business is going to fail, then it is likely to do so within the first three years of being in operation.
There are several different elements that you will want to take a look at to validate the experience and the credibility of the company that you are considering. For example, you will want to make sure that there is a valid address, and you also want to find out whether they have kept the same phone number, had the same owner and had the same business name the last five years.
What is the sales process?
One of the difficulties is the lack of information about how companies conduct their service. When you look for a flooring and carpet contractor, you will want to find out how the sales process works. For example, do you pay before or after the service? How long it’ll take for the carpet and flooring fitting? How do you go about placing an order? D
These are the sorts of questions that you should consider when determining whether the company is right for you. This is because you will get a good understanding of the installation process. You will be able to get a feel for how professional the company is. You’ll grasp whether they will fit your requirements in terms of when you would like the service.
You will also want to get a professional quotation. This involves a lot more than merely scribbling down a quote in pencil on the back of a business card.
What sort of flooring do they specialize in?
There are so many different types of flooring available today. Of course, you may want to have a new carpet installed. However, you also have the option of wooden flooring, vinyl flooring, tile flooring, natural stone flooring and many more. Because of this, it is so important to take a look at the different types of flooring that is being provided by the company in question. You will want to make sure that they have a lot of experience in the specific type of flooring that you are considering.
Of course, there are businesses that specialize in one type of flooring only. This can give you great peace of mind if you are looking for that flooring in question. However, do not be deterred from a company that can offer you several different flooring solutions. This is also beneficial because you know that the company is going to give you impartial advice. They will tell you the type of flooring that they think will be best for your home and your requirements.
This sort of advice is something that you should take advantage of before you get your new flooring installed. An experienced professional will enlighten you to some different things that you may not have considered yourself.
What does their portfolio look like?
The best flooring and carpet companies will have a detailed portfolio section on their website. You can see some pictures of the work that they have done so far. If a company does not have a portfolio or a case study section on their website, you should dismiss them immediately. Instead, get in touch with customer services. Ask if they can provide you with some photographs of the work that the company has carried out in the past. If they aren’t unwilling to do this, then alarm bells should be ringing in your head.
Once you have got access to these photographs, you should take a look at them properly. You will get a feel as to whether this is someone you want to provide flooring in your home or business. Soon
Also, look for photographs that are similar to what you need. This is not only in terms of the type of flooring you are considering. It is also in regards to the kind of property you have. For example, if you require flooring for a space that is awkward in shape and size, it is good to see photographs of work of a similar nature.
Do they provide a warranty?
The next thing you need to take a look at is whether the company provides a warranty with their services. It should pretty much be a given that you will get a warranty of some sort. Of course, the warranty will mainly cover workmanship. Therefore, if they do a shoddy job, you will be covered. You will not need to worry about the replacement cost.
One mistake that a lot of people make is only looking at the length of time the warranty covers. There is no denying this is important; it is arguably even more essential to find out what the warranty covers. An extended warranty will be worthless if it barely covers any damage to your flooring.
What have other customers had to say about the flooring and carpeting services they received?
It is also important to take the time to read reviews that have been left online by other customers. This can give you an excellent insight into the level of service and the quality of flooring that you can expect. In today’s digital age, it is easier than ever to find out what the general feeling is about a company and its products and services. There are lots of great independent review website out there for you to make the most of.
We do not recommend that you merely read reviews that have been posted directly on the company’s website. Unless these reviews are uploaded via an independent review widget, for example, a widget that displays reviews from Trustpilot or a similar platform like this, then there’s every chance that the company has simply uploaded the reviews themselves directly onto the website.
There are several companies out there today that type up their reviews. This means that there is every possibility that they have not come directly from their customers. Even if the reviews are genuine, no business is going to post negative reviews about themselves on their website. It will still have a slightly biased slant to it.
This is why we recommend only using independent review platforms when reading comments that have been left by other customers. It is also worth pointing out that even the best companies will have received negative feedback from time to time. It is vital that you do not let one specific piece of feedback cloud your judgment. Instead, you need to take a look at the comments on a whole and make a decision based on this.
Is the company a member of a professional flooring association?
It is also a good idea to find out whether the company is a member of any specific flooring or carpeting association. There are many different associations out there today for companies to join. Virtually all services and all industries have a relevant association available, if not several. By joining these associations and becoming a member, it is a stamp of quality, and this indicates that the company in question is of a professional standard and that they have agreed to adhere to the strict business and ethical practices that are in place. It also indicates that the company is committed to staying up-to-date, improving, and learning about all of the latest trends and innovations in the world of flooring.
What does the company charge for the flooring that you want?
Of course, price is a crucial factor when you are considering any purchase. This is even more so the case when it comes to something as significant as flooring. When it comes to the price of a service like this, it is all about striking the right balance. The last thing you want is to be ripped off and pay more than the average cost for flooring services. Equally, it is not advisable to go for the cheapest business that you can find. If you do this, you need to ask yourself why the company’s prices are so low. Could it be that the service they are providing is too good to be true? Flooring services that are considerably cheaper than the rest indicate a distinct lack of quality.
The best thing to do is to shop around and get numerous quotes. That way, you can get a good understanding of the average cost for the type of flooring that you are considering. This will help you to make sure that you do not get ripped off. You can also ensure that you do choose,
It is also worth pointing out that you should never have to pay for a quote from a carpet or flooring company. Has a company indicated that they would charge you for a quotation? Or, that once you have a quotation, you are bound to use their services? If so, you should end the conversation there and start looking at the different flooring and carpeting services.
What sort of advice has the company provided you with?
The best flooring companies out there provide potential customers with advice regarding the best flooring for them. After all, there is a lot to consider when choosing a flooring type. Plus, everyone has different wants and requirements. As already touched upon, price is one of the various elements that will dictate what kind of flooring you choose. However, there are many other considerations to take into account as well.
For example, you may want flooring that requires as little maintenance as possible. If this is the case, then a reputable company may advise that going for resilient vinyl flooring is the best. Of course, for some people choosing a durable type of flooring will be the most important. This is especially if they have children or pets. You may have another reason for choosing,
It all depends on your needs and what your flooring is going to have to endure. This is why it is so important to choose a company with care. They can provide you with the best advice, ensuring that you end up with the right flooring for your needs.
How long will the installation take?
Another factor is how long it is going to take the company to install new flooring in your home or business. A new, floor installation can typically take anywhere from a few days to as long as two weeks. There are many different factors that will determine how long the floor installation will take. If the company says that it is going to take two weeks, this does not mean that they are simply slow. Some factors that have an impact on how long is going to take for your floor installation include:
- the total square footage of the project
- the condition of your subfloor
- the type of material
- the demolition
You should get a good understanding of the average length of time that your specific floor installation will take. Ask this question to a number of different flooring contractors. You will then get a good understanding of what would be the average time for installing your new floor.
Naturally, you won’t want to choose a company that is going to take way longer than all of the other companies. On the flipside, going for a company that claims that they will be able to do your floor in a much quicker time then all of the other companies that you have spoken to should also ring alarm bells. How are they going to be able to complete your flooring project so quickly? The last thing anyone wants is someone that’s going to cut corners, so this is something that you need to think about.
What sort of brands does the company use?
You may also want to inquire about the different branded products that the company in question utilizes. Some companies will have their own materials in-house. There are then other companies that will source carpet, natural stones, and such like from well-known manufacturers and suppliers.
This is something that you may want to ask about. You will then be able to search for the brand of the product online to ensure that it is of a high standard. After all, while the installation company may have a great amount of experience and a high level of training, if the products that they are using are of inadequate quality, the chances are that you are not going to be happy with the service you have chosen.
What effort does the company take to protect your personal data?
In the current day and age, there is no denying that identity fraud is widespread. Customers all around the world are feeling the effects of having their personal data stolen. It seems that a day does not go by without news online or on the television about a data breach. This is not likely to be the first thing that crosses your mind when you are looking for a flooring and carpeting company. However, it is something that you should take very seriously and that you should inquire about.
After all, all companies have a legal responsibility to ensure that they follow the data protection laws are in place. However, we all seem to have a habit of taking this for granted. We assume that all companies are doing everything in their power to prevent a cyber attack from occurring. This could not be further from the truth. There are a lot of business owners out there, especially small business owners, who have an “it won’t happen to me” attitude.
What is in the price?
When inquiring about the price for new carpeting or flooring, it is important to find out what is included. One company may be cheaper than another company but this could be because the price that they have quoted you only includes the carpet itself and does not include installation. Therefore, it is critical to find out what you are going to get for your money and to make sure that there are not going to be any extra charges.
Are your installers insured?
The final question you need to ask is whether all of the installers working for the company are insured. Just like data protection, this is something that we tend to take for granted and assume that it is the case. However, there have been horror stories about companies carrying out flooring jobs uninsured and so you can never be too safe.
All things considered, there is a lot that needs to be taken into account when you are looking for the best carpet and flooring stores in your local area. If you use information that has been provided above, you can be sure that you will have covered all of your bases and you will have found the best company for you.